IT Infrastructure, Services & Support
“If you give people tools, [and they use] their natural ability and their curiosity, they will develop things in ways that will surprise you very much beyond what you might have expected.”
Information Technology at Heathfield School is designed to support fully the teaching of all subjects during the girls’ time here, including research, communications, document creation and file storage as well as leisure activities. Every girl is given a network account and password which provides personal access to network resources. They are provided with storage space, an e-mail account and printer credits which may be used with any printer or copier on the network. School e-mail and the Firefly VLE (Virtual Learning Environment) are accessible from home or anywhere where there is an internet connection.
We are a Microsoft Volume Licensing house, use Windows Server 2012 R2 and SQL Server 2012 platforms and have transitioned all machines to the new Windows 10 operating system. A private 200Mbps leased line provides fast, secure connection to the internet. Around 80 wireless access points and comprehensive network cabling provide connectivity to almost all areas of the school. We support BYOD (Bring Your Own Device) for the safe connection of girls’ devices to the wi-fi network and have recently introduced BYOD printing to allow printing of documents even from their phones.
For internet security, we use a Smoothwall advanced firewall and content filtering system in order to ensure safe browsing and fair sharing of the internet bandwidth for all users. We adhere to the PREVENT child safeguarding guidelines. Centrally controlled anti-virus software is used on all of our computers. Two advanced anti-spam filters ensure that only meaningful and appropriate e-mail reaches the girls’ mailboxes.
“I do not fear computers. I fear the lack of them.”
There is a dedicated ICT suite featuring the latest interactive SMARTboard and desktop touch PCs. Additional PCs in the main Library, Music room, Art department, Sixth Form and Form I areas add up to over 40 computers dedicated to girls’ use. All suites feature colour printers and scanners. All teaching classrooms have SMARTboards and can deliver multimedia content such as streaming audio or video. Digital cameras and camcorders are available for student loan, as well as professional editing software. All our photocopiers are connected to the network and can be printed to as well as scan to network folders.
We use Sibelius music composition software for GCSE and A level students. We also licence GCSEPod in order to help the revision of GCSE modules as self-contained downloadable podcasts.
Inevitably, in a busy school environment, breakages and crashes will happen. The IT support staff provide a first line support service and will often effect repairs and fixes free of charge. If parts or software are required, they can be charged directly to the school bill.
Please click Laptop Recommendations for our recommended laptop/tablet specifications helpsheet.